Introduction
Welcome to DeepWorks and related services ("DeepWorks" or "the Software"). This Agreement is entered into by and between you and Deepexi Technology Co., Ltd. ("Deepexi") regarding your download, installation, access, registration, login, configuration, invocation, management, or use of DeepWorks and related services. Before using the Software and services, please carefully read and fully understand all terms of this Agreement, especially terms that exempt or limit Deepexi's liability or exclude or restrict your rights. Such terms are highlighted in bold for your special attention. Unless you have read and accepted all contents of this Agreement, you should not download, install, access, or use the Software and services. Your download, installation, registration, login, click to agree, actual use, or continued use indicates that you have read, understood, and agreed to be bound by this Agreement. We may update this Agreement from time to time and notify you by page announcement, page prompt, message push, or other means. If you continue to log in to or use the Software, you agree to accept the updated content. If you object to the updated Agreement, you may stop logging in to or using the Software. If you use the Software and services on behalf of an enterprise, organization, or other entity, you confirm that you have obtained lawful authorization from that entity, and that entity is also bound by this Agreement. If you are under 18 years old, you should read and use the Software under the supervision and consent of your legal guardian. If a child under 14 years old is involved, the legal guardian should read the Children's Privacy Protection Statement and agree to the relevant personal information protection rules before using the Software and services.
1. Scope of this Agreement
1.1This Agreement applies to all matters between you and Deepexi regarding the DeepWorks software license, feature use, account management, model services, and related support services.
1.2The licensed content under this Agreement refers to the DeepWorks software license authorization and corresponding services provided by Deepexi to you, including but not limited to PC clients, plugins, APIs, model invocation, local sandboxes, enterprise management, knowledge centers, remote tasks, and related supporting capabilities.
2. About the Software
2.1DeepWorks is an AI digital employee workbench provided by Deepexi for individuals and organizations. It supports capabilities such as natural-language-driven code processing, document processing, data analysis, task orchestration, Skill generation, knowledge center linkage, and model service invocation.
2.2Deepexi grants you a personal, limited, non-transferable, non-sublicensable, non-exclusive license to use the Software and services in accordance with this Agreement and product rules. All other rights not expressly granted under this Agreement remain reserved by Deepexi or the relevant rights holders.
3. Software Installation
3.1You should obtain the Software, plugins, update packages, or access entry points through the DeepWorks official website, Deepexi-authorized download channels, or other methods recognized by Deepexi.
3.2If you obtain DeepWorks, software with the same name, plugins, or installers from an unauthorized third party, Deepexi cannot guarantee their authenticity, security, integrity, availability, or compatibility with official services. Any risks and losses arising therefrom shall be borne by you.
3.3Deepexi may provide different versions of the Software based on different terminal devices, operating systems, plugin environments, deployment methods, or enterprise use scenarios. You should choose an appropriate version for installation and use based on your actual device, system environment, network conditions, and authorization scope.
3.4Without Deepexi's express permission, you may not install, deploy, copy, distribute, or run the Software on terminals, servers, cloud environments, production systems, or third-party systems beyond the authorized scope. Risks and losses caused by improper version selection, installation configuration, environment dependencies, permission settings, or network policies shall be borne by you or the corresponding enterprise user.
4. Software Updates
4.1To improve user experience, enhance service content, fix defects, ensure security, adapt to system environments, meet regulatory requirements, or adjust business arrangements, Deepexi may update the Software, plugins, model configurations, local sandboxes, remote tasks, management terminals, or server-side capabilities from time to time.
4.2Software updates may take the form of software replacement, feature enhancement, version upgrade, automatic update, update prompt, gray release, interface adjustment, feature restriction, or discontinuation of maintenance for old versions. To ensure service security, stability, and functional consistency, Deepexi has the right to adjust the effect or scope of certain features based on actual circumstances.
4.3After a new version is released, old versions of the Software may no longer be usable or may no longer receive full maintenance support. Please check and update to an appropriate version according to product prompts. Risks caused by your continued use of old, unofficial, or tampered versions shall be borne by you.
5. Personal Information Protection
5.1Protecting users' personal information is an important principle of Deepexi. Deepexi will take reasonable technical and management measures to protect users' personal information and enterprise data security in accordance with applicable laws and regulations and the DeepWorks Privacy Protection Guide.
5.2When registering an account, logging in, using the Software, enabling enterprise services, conducting enterprise authentication, or using high-risk features, you may need to provide a mobile phone number, email address, enterprise information, or other necessary information. If the information you provide is incomplete, inaccurate, or not updated in a timely manner, some features may be unavailable or restricted.
5.3You should fully respect any personal information of natural persons that you learn, receive, or may access through the Software. Without the consent of the relevant personal information subject or another lawful basis for processing, you may not collect, copy, store, disseminate, disclose, or otherwise process such personal information.
5.4If, during your use of the Software and services, you upload, input, invoke, analyze, or process personal information of others, you should ensure that you have obtained the explicit consent of the personal information subjects in advance. For sensitive personal information, you should obtain separate consent and ensure that the authorization scope covers submission of the relevant personal information to Deepexi or entrusting Deepexi with necessary processing.
6. Security Responsibilities and Risk Prevention
6.1Like most Internet software, AI tools, and local execution tools, the Software may be affected by network environments, system permissions, third-party services, malicious programs, model outputs, user instructions, configuration errors, terminal failures, or other security issues. You should strengthen the security protection of accounts, passwords, verification codes, API keys, access tokens, model keys, personal information, and enterprise data.
6.2You may not create, publish, use, or disseminate malicious programs, scripts, plugins, prompts, automation tools, or other harmful content used to steal Software accounts, others' personal information, enterprise data, property, keys, tokens, or to compromise system security.
6.3Maintaining software security and normal use is the shared responsibility of Deepexi, you, and enterprise users. Deepexi will reasonably and prudently take necessary technical measures in accordance with industry standards to protect the Software, terminal-device-related information, and data security. However, due to technological development, network environments, and user configurations, Deepexi cannot guarantee that it can identify, prevent, or recover from all security risks, mistaken operations, malicious operations, model misjudgments, or third-party abnormalities.
6.4The Software may support capabilities such as local sandbox execution, file reading, file writing, code running, system commands, browser automation, web access, and remote tasks. You should carefully confirm high-risk operations involving file deletion, overwriting, code execution, command execution, network access, database operations, production environment changes, or third-party system login, and you should back up important data by yourself.
7. Account Registration, Service Changes, and User Compliance Obligations
7.1The Software and related services may require you to register, log in, and, when necessary, complete mobile phone verification, enterprise authentication, administrator authorization, or real-name verification before use. You should properly keep account numbers, passwords, verification codes, API keys, access tokens, model keys, administrator permissions, and other authentication credentials, and you shall be responsible for all operations under your account and credentials.
7.2To provide effective services, the Software may use your terminal device processing capacity, storage space, network bandwidth, browser environment, local files, development environment, enterprise knowledge base, model services, and other necessary resources. Network traffic, cloud resources, model invocation, tokens, storage, third-party services, and other costs that may arise during use of the Software shall be borne by you or the enterprise user in accordance with relevant rules.
7.3Due to business adjustments, laws and regulations, regulatory requirements, security risks, technical reasons, cost changes, or changes in third-party services, Deepexi may, within a reasonable scope, modify, suspend, interrupt, or cancel all or part of the services provided to you, and will prompt you by appropriate means.
7.4If you apply the Software to your products, applications, features, websites, mini programs, communities, customer service systems, or other external services, you should determine by yourself whether you constitute a generative AI service provider, algorithm recommendation service provider, deep synthesis service provider, or other statutory subject. You should comply with applicable laws such as the Interim Measures for the Management of Generative AI Services, the Provisions on the Administration of Algorithm Recommendation for Internet Information Services, and the Provisions on the Administration of Deep Synthesis for Internet Information Services, and perform relevant obligations, including but not limited to:
(1)Implement the primary responsibility for information security and establish sound management systems.
(2)Formulate and publicly disclose management rules and platform conventions, and sign service agreements with users.
(3)Authenticate users' real identity information in accordance with law.
(4)Assume responsibility as a network information content producer and review user input data and generated content.
(5)Strengthen the management of generative AI and deep synthesis technologies, and regularly review, evaluate, and verify algorithm mechanisms.
(6)Strengthen training data management and ensure lawful and proper data processing.
(7)Add prominent labels to generated content by technical measures in accordance with law.
(8)Protect user input information and usage records in accordance with law.
(9)Establish a sound rumor-refutation mechanism.
(10)Provide convenient and effective channels for user appeals, complaints, and reports.
(11)If services with public opinion attributes or social mobilization capabilities are provided, conduct security assessments and complete algorithm filing procedures as required.
7.5To comply with laws and regulations on deep synthesis services and generative AI services, DeepWorks may add explicit labels in AI-generated synthetic content or interaction interfaces, and may add implicit labels in file metadata, API responses, logs, or other technical carriers of generated synthetic content. Explicit labels include but are not limited to adding "AI-generated", "AI-synthesized", or other prompts containing AI and generation/synthesis elements at appropriate positions in text content. You may not maliciously delete, tamper with, hide, forge, or misleadingly use such labels.
8. User Rules of Conduct
8.1You should ensure that you own the intellectual property rights to the information content you upload, input, publish, invoke, or process, or have obtained lawful authorization, and that no third-party lawful rights or interests are infringed. When using the Software, you should comply with laws and regulations, public order and good morals, this Agreement, and product rules, and you may not create, copy, publish, disseminate, or process information containing the following content:
(1)Content that violates the basic principles established by the Constitution.
(2)Content that endangers national unity, sovereignty, or territorial integrity.
(3)Content that endangers national security or harms national honor or interests.
(4)Content that incites ethnic hatred or discrimination or undermines ethnic unity.
(5)Content that violates national religious policies or promotes cults or superstition.
(6)Content that promotes obscenity, gambling, violence, or illegal and criminal activities related to drugs.
(7)Content that violates social morality or fine national cultural traditions.
(8)Content that insults or defames others or infringes upon others' lawful rights and interests.
(9)Other content prohibited by laws or administrative regulations.
8.2Unless permitted by law or by Deepexi in writing, you may not engage in the following acts:
(1)Delete copyright, trademark, or other rights information on the Software or its copies.
(2)Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Software.
(3)Use, lease, lend, copy, modify, disseminate, or license content in which Deepexi or relevant rights holders own intellectual property rights without authorization.
(4)Copy, modify, add to, delete, hook into, run, or create derivative works from data generated during operation of the Software without authorization.
(5)Change the Software's functions or operating effects by modifying or forging instructions, data, configurations, API calls, or other means.
(6)Log in to, invoke, or use the Software through third-party software, plugins, add-ons, scripts, or interfaces not authorized by Deepexi.
(7)Interfere with, attack, stress-test, bypass restrictions on, or damage the Software, its components, modules, data, model services, or operating environment by yourself or using third-party tools.
(8)Other acts that may affect or interfere with the normal operation of the Software or harm the lawful rights and interests of Deepexi, users, or third parties.
8.3You are responsible for all acts performed under your use of the Software and services. Deepexi cannot guarantee the security, correctness, timeliness, completeness, usefulness, or suitability of query results, generated content, analytical conclusions, code suggestions, or operational suggestions obtained through the Software.
8.4Deepexi has the right, based on reasonable judgment, to take disposal measures against acts that violate laws and regulations, this Agreement, or product rules, including but not limited to warnings, feature restrictions, deletion or blocking of content, service suspension, account freezing, service termination, record preservation, reporting to competent authorities, or pursuing liability in accordance with law. If your violation of this Agreement causes third-party claims, regulatory penalties, losses, or expenses, you shall independently bear liability in accordance with law.
8.5If you discover content in the Software that infringes your lawful rights and interests, or if you have complaints, feedback, reports, or suggestions regarding generated content, you may notify Deepexi through customer service, complaint/report channels, or other contact methods provided by Deepexi. Deepexi will handle the matter in accordance with law.
9. Intellectual Property Statement
9.1Deepexi or relevant rights holders lawfully own intellectual property rights in the DeepWorks software, platform, pages, logos, trademarks, code, model orchestration, documents, interface design, technical solutions, databases, platform rules, and related content. Such rights are protected by the laws and regulations of the People's Republic of China and relevant international treaties.
9.2Without the written consent of Deepexi or relevant rights holders, you may not, for any commercial or non-commercial purpose, by yourself or by licensing any third party, implement, use, transfer, copy, modify, disseminate, lease, lend, license, mirror, crawl, train substitute models from, or otherwise dispose of the above intellectual property.
9.3You understand and undertake that input content, uploaded files, code, business materials, knowledge assets, prompts, Skills, and other content that you publish or submit when using the Software are original to you or lawfully authorized, and do not violate laws and regulations, infringe others' lawful rights and interests, breach confidentiality obligations, or violate data security requirements. If input content or output content itself contains content owned by Deepexi or a third party, the relevant rights remain owned by the original rights holder.
9.4Unless otherwise agreed in writing by both parties or otherwise provided by laws and regulations, output content generated through your use of the Software may be used by you for business needs, provided that it does not infringe third-party lawful rights and interests and complies with laws and regulations. You should independently verify the authenticity, legality, accuracy, applicability, and rights status of output content.
9.5Subject to applicable laws, privacy policies, product prompts, and user authorization, Deepexi may securely encrypt, de-identify, anonymize, or otherwise necessarily process input content, output content, or usage records generated during services, and use them for service quality improvement, model effect evaluation, product experience optimization, or troubleshooting. If enterprise users have separate contracts, data processing agreements, privatized deployment agreements, or administrator configurations, those agreements or configurations shall prevail.
10. Third-Party Content, Software, or Technologies
10.1The Software may invoke, access, or depend on models, cloud services, SMS services, payment services, identity authentication services, browsers, office software, code repositories, enterprise IM, databases, plugins, open-source software, MCP services, data sources, content resources, or other software and technologies provided by third parties. Intellectual property rights and corresponding responsibilities for such content, software, or technologies shall be borne by their rights holders or service providers in accordance with law.
10.2If the Software uses third-party software or technologies, Deepexi will display or explain relevant agreements, licenses, statements, or other documents in accordance with applicable regulations, open-source licenses, or agreements. You should comply with relevant agreements, licenses, and usage requirements and use third-party content, software, or technologies compliantly.
10.3Any disputes arising from third-party content resources, software, technologies, services, interfaces, models, data sources, or systems shall be resolved by you and the corresponding third party in accordance with law. Deepexi shall not be liable for responsibilities caused by third-party reasons to the extent permitted by law. If Deepexi suffers damages, penalties, claims, or expenses as a result, you shall bear corresponding compensation liability in accordance with law.
10.4If enterprise users configure third-party models, enterprise-owned models, external knowledge bases, databases, code repositories, MCP services, or plugins by themselves, enterprise users should independently evaluate the security, compliance, costs, and data processing risks of such services, and bear responsibility for their configuration and use.
11. Limitation and Exemption of Liability
11.1Because the AI technologies on which the Software and services rely still have limitations, and generated content may be jointly formed by automatic model generation, tool invocation, knowledge base retrieval, or third-party services, Deepexi does not guarantee that the Software fully meets your specific needs, nor that output content is one hundred percent accurate, complete, reliable, timely, lawful, or suitable for a specific purpose. If you need medical, legal, financial, or other professional services, you should consult professionals. Output content does not constitute any professional advice or decision-making basis for you, should not be regarded as Internet news information, and cannot replace professional opinions of practitioners in specialized fields. Any judgment you make based on output content and any subsequent related actions shall be at your own risk and responsibility.
11.2Force majeure, including natural disasters, wars, government actions, public health events, failures of basic operators, and third-party service abnormalities, may affect the normal operation of the Software and services. In such cases, Deepexi will make reasonable efforts to handle the matter in a timely manner, but Deepexi shall be exempt from liability for losses caused to you to the extent permitted by law.
11.3Deepexi shall not be liable, to the extent permitted by law, for service interruption, obstruction, data loss, or other impacts caused by:
(1)Damage caused by computer viruses, trojans, malicious programs, hacker attacks, or other cybersecurity incidents.
(2)Failures in computer software, systems, hardware, communication lines, or network environments of users, Deepexi, or third parties.
(3)Improper user operations or use of the Software through methods not authorized by Deepexi.
(4)Outdated program versions, aging devices, insufficient system compatibility, or improper environment configuration.
(5)Other circumstances beyond Deepexi's control or reasonable foreseeability.
11.4Deepexi is not responsible for the authenticity, applicability, legality, accuracy, or rights status of content submitted by you, nor for damages caused to you by infringement by you or third parties, except for liabilities that may not be excluded or limited by law.
11.5Deepexi's rights under this Agreement to handle illegal or non-compliant content, abnormal accounts, abnormal transactions, and security risks do not constitute a commitment that Deepexi can promptly discover, review, or handle all illegal acts, infringements, erroneous outputs, or security incidents.
11.6Due to objective technological limitations, Deepexi does not guarantee that the Software will always operate without errors, interruptions, continuous stability, or any failures, nor does it guarantee that Deepexi can identify and eliminate all defects in the Software. In addition, due to the characteristics of AI models, the Software may generate different outputs for the same input.
11.7Deepexi shall not be liable for any indirect losses arising from your use of the Software, including but not limited to loss of expected benefits, loss of business reputation, loss or destruction of data or materials, and other tangible or intangible losses. Regardless of the cause or theory of liability, whether contract, tort, or otherwise, Deepexi's maximum liability to you shall not exceed the total fees you paid to us during your use of the Software and services, if any.
12. Governing Law and Dispute Resolution
12.1The formation, effectiveness, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of mainland China, excluding conflict-of-law rules.
12.2If any dispute or controversy arises between you and Deepexi, both parties shall first resolve it through friendly negotiation. If negotiation fails, you agree to submit the dispute or controversy to the people's court with jurisdiction at Deepexi's domicile. If the parties have a separate written dispute resolution agreement, that agreement shall prevail.
13. Miscellaneous
13.1The headings of all terms of this Agreement are for reading convenience only and have no actual meaning, and may not be used as a basis for interpreting this Agreement.
13.2If any part of this Agreement is invalid or unenforceable for any reason, the remaining terms shall remain valid and binding on both parties.
13.3If you have questions, complaints, suggestions, or rights notices regarding this Agreement or the Software and services, you may contact Deepexi through the email address deepworks@deepexi.com, customer service entry, ticket system, complaint/report channel, or other publicly available contact methods. Deepexi will handle your request within the period required by laws and regulations or within a reasonable period.